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After Purchase Questions

All sales prices are final and Diwaa Jewellery does not price match. All our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time and our prices do too.

We offer complimentary ring resizing within 7 days from shipping date. If the design doesn't permit resizing, we will replace the ring free of cost with a new ring of the new size. Beyond 7 days from date of shipping, if the design permits, we can resize the ring for a small charge. This is applicable for orders within India only.

If there are any problems with the quality of the workmanship of your piece we'll repair it free of charge and pay the shipping too. If you damage a piece, we'll repair it for you for a very reasonable fee plus shipping: we want you to enjoy your piece, not have it sitting in a box! If you are still not satisfied with product, you can return the product to us within 15 days, we have a 15-day No questions asked Money Back Policy.

This is applicable for orders within India only.

Of course, but we don't recommend it. We can't accept returns of items that have been modified by someone else. Having someone else work on a piece also voids the 15 day money back and lifetime exchange policy, because these kinds of modifications, when done incorrectly, can damage the gems or the strength of the setting.

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